BECOME PART OF THE FAMILY
Enrollment
You may enroll in healthCAR during your open enrollment period or during any special enrollment period offered by your employer or benefits provider. You also qualify for enrollment in the event you replace a covered vehicle, buy a new vehicle, or other qualifying life event such as marriage. All vehicles you own may be protected, subject to vehicle eligibility guidelines.
Effective Date
Your healthCAR benefits begin on the date shown as Contract Date on your Contract Declarations page. There is no waiting period.
Vehicle Eligibility Guidelines
Any vehicle within your household may be eligible subject to the following: 1) Vehicle must be 20 years old or less. 2) Vehicle is included in the Make and Model list available upon vehicle enrollment. Vehicles not included in listing are not eligible for healthCAR.
Fee Payment
Your monthly fee may be paid through employer payroll deduction when available, or paid directly through credit/debit card.
Cancellation
You may cancel your healthCAR protection at any time by notifying the Administrator in writing, indicating the effective date of cancellation. Upon cancellation, you may be eligible for a refund equal to the pro-rated portion of your monthly fee. Your protection will be cancelled by the Administrator, if the appropriate fee is not paid each month. The cancelled vehicle, is then not eligible for healthCAR, until the next open enrollment period.
Changes
Any changes to an existing contract such as: change in address, change in payment method, etc. may be done by contacting healthCAR Customer Service. A vehicle cannot be replaced within an active contract. A new enrollment would be required for the replacing vehicle and the existing contract would be cancelled.
Deductible
Your out of pocket expense for covered repairs is limited to $100 per incident.
Our Services
Coverage
PLATINUM
Comprehensive protection. All systems and components are covered up to 100,000 miles subject to normal maintenance, eligibility, wearable, and mis-use exclusions.
GOLD
Expansive named component coverage including: powertrain, convenience and comfort systems for vehicles with 100,001 to 150,000 miles.
SILVER
Just the coverage you need for vehicles with over 150,000 miles. Protection for listed engine, transmission and transfer case components to keep your high mileage vehicle on the road.
Exact same coverage offered at franchise dealerships everywhere, at savings of 50% or more.
Our Services
Ancillary Benefits
Towing
Jumpstart
Flat Tire Changes
(using your inflated spare)
Vehicle Fluid Delivery
(Cost of fluids is extra)
Lockout Assistance
(key cutting/ replacement is extra)
Concierge Services
(courtesy help and emergency phone call support to relatives, police, etc.)
Additional healthCAR Benefits
Alternative transportation
A rideshare vehicle may be dispatched to get you to work as necessary after a breakdown. A rental car may be available based on repair time.
Excluded Vehicles
Acura - NSX, Dodge - Lancer, Stealth and Viper, Ford - Ford GT, Transit, Hummer - H1, Jaguar - 10 and 12 cylinder models, all turbo/supercharged models, XJ and XK, Land Rover - all models, Mercedes - AMG models, Nissan - GTR, Porsche - all models, Smart for Two - all models, Volkswagen - Phaeton. All Aston Martin, Bentley, Ferrari, Lamborghini, Maserati, McLaren, Rolls Royce and Tesla vehicles. Other excluded vehicles include all modified vehicles, all 10- and 12-cylinder vehicles, all vehicles over 1 ton, all exotic editions. Any vehicle that is used for rental, shuttle, taxi, limousine services, police, fire or emergency service or public service vehicles. In addition, any vehicle equipped with a dump bed, towing equipment, snowplow, cherry pickers, lifting or hoisting equipment (excluding handicap equipment), step van, motorhomes or box body vehicles. Any grey market vehicles, salvaged or branded title vehicles, or where the manufacturer’s warranty has been voided or rescinded.
Have Questions?
For any questions, coverage assistance, or customer service needs please call healthCAR customer service at 888-594-1543.